Heartwood Senior Living consistently provides the highest caregiver staff-to-resident ratios in the Fox Valley. The national average is 1 staff member for every 6 to 8 residents. At Heartwood that ratio is 1 staff member for every 5 residents and sometimes 1 staff member for every 4 residents. Why?
Because it is the quality of time we spend with our residents that makes the real difference. We train our staff members according to our Guiding Principles and use them to direct a higher level of care to our residents.