Every staff member at Heartwood Senior Living is a highly qualified, compassionate caregiver with advanced training and a good service record before they even begin their service with Heartwood. Once hired, they are trained according to Heartwood’s Guiding Principles. Their hallmark is that of hardworking individuals who care deeply about the wellbeing of others.

Heartwood provides both individual and group training to help its caregiving staff stay up-to-date with advancements in memory care in particular, and in healthcare as a general rule. New hires at Heartwood receive 24 hours of training before their work even starts.

CBRF staff members are mandated to receive 12 hours of continuing education annually. In contrast, Heartwood Senior Living mandates 30 hours of continuing education annually.

All staff members are carefully screened, requiring a minimum of…

  • Employment reference checks
  • State background checks
  • Medicaid fraud check