At Heartwood Senior Living all exterior doors have alarms for your loved one’s safety and security. And, rather than using personal alarms, we use a delayed egress system at Heartwood and this is much more effective than alarmed doors.

Why don’t we use personal alarms? With personal alarms, staff members can become reliant on those signals to tell them when individuals have, for example, moved from one location to another. At Heartwood our culture is such that the staff get to know each individual. Not only does this provide a personal touch, it feels like the right thing to do.