One of the first questions families ask is what they need to do to have a loved one come into our care. Change can be overwhelming for everyone, so it’s important we make the process for new residents as simple as possible.


We have created four easy steps for new residents. We invite you to contact us when you are ready to have a discussion about how each step is designed to create less stress and a better transition for your loved one.

Step 1: Come Visit Us
We encourage our visitors to take a tour and stay for lunch. It’s important for you to try the food, meet our residents and interview our caregiving staff. We want you to love the environment, like the folks that will be your friends and neighbors, and enjoy the people who will work hard to make your daily life fun.

During your visit, we will provide you with an Application and Confidential Financial Statement to take home to review and complete.

Step 2: Complete a Profile
Step 3: Get Assessed
Step 4: Meet With Us

New Residents Feel at Home at Heartwood

Call Heartwood at 920-955-3131

Or come and experience Heartwood for yourself 

Schedule a Tour

From Our Stories

I have been a Paramedic with a local ambulance service for many years. As a medic, I have been called to many local nursing homes, assisted living facilities, and CBRF’s. There are very few that are able to “match and maintain” the high standard of care and compassion that Heartwood Senior Living makes look so easy. Not only… [Read More]
Holly – Granddaughter of Resident and EMT