The Heartwood Difference

Ordinary assisted living homes try to be all things to all people.  The result: inefficient care and untrained staff that lead to increased resident behaviors, unnecessary medications, increased emergency room visits, and higher monthly costs. Heartwood Homes is different. Here’s why: 

Offering the very best in memory care

Since 2002, Heartwood Senior Living ® has been the only assisted living facility (CBRF) that exclusively specializes in Memory Care within the Fox Valley. We do memory care better because memory care is all we do.

As many of you have realized, Alzheimer’s is a difficult disease to manage, which can be extremely frustrating for the afflicted individual and their families – but not to worry, we are here to help you every step of the way. We get to know our residents and their families to better understand each resident’s individual needs and wants, allowing us to formulate a plan of care that best suits them. As a team, we acknowledge the reality that our residents live in, redirect when necessary, modify the environment, and change our expectations, allowing us to fulfill our commitment to keeping all of our residents happy, comfortable, and functioning at the highest level possible.

Happy Residents and Families

Heartwood is committed to ensure the satisfaction of our residents and their families because we believe that memory loss, doesn’t have to mean that all is lost. We value and facilitate therapeutic relationships, so your loved one develops a sense of security and belonging. Because of our enhanced training and supportive culture, we maintain a 7% antipsychotic and antianxiety medication rate, whereas the national average is 20%. This in itself speaks volumes about our personalized care and services as memory care facilities often have a much higher medication rate than the national averages. We have also proudly maintained a resident retention rate of 99.9% for over 20 years. Simply stated, our residents are happy as well as their family members. 

Impeccable State Surveys

It is our mission to provide quality care to the people we care for, which is reflected by being accredited as deficiency free for over 12 years and 15 state surveys in consonance with the State of Wisconsin licensing board. 

How does this compare to our competitors? The national average of state citations per visit is over six violations is over six violations per visit, which means that Heartwood has had zero citations in the time the average facility would have had over 100.

Call Heartwood Homes at


Experience Heartwood Homes for Yourself

In Good Hands

Before my mother moved to Heartwood Homes my family and I were providing the care for her that she needed. It was very important to us that we moved our mother into an assisted living truly specializing in memory care that made her feel like she never left home, and...

No Doubts

A year after our mother was diagnosed with Alzheimer’s, my brothers and I realized she was no longer safe living independently. We visited several assisted living facilities to find the right place for our mother. We chose Heartwood Homes and during the 17 months she...

The Right Choice

For the past three years, my father Chester, was a resident of Heartwood Homes. The decision to place my dad was difficult but we soon realized that our choice of Heartwood Homes was the very best. For three years the staff loved and cared for my dad and in doing so...


An amazing memory care community for seniors! My mother in law was in Heartwood Homes until she passed away in November 2019 and we are so thankful for the caring staff and wonderful support that she (and our whole family) received from Heartwood Homes. In addition to...

Well Cared For

Heartwood Homes took care of my brother for 6 years. Prior to that, he was in a facility in Illinois that although caring, had so many residents that there was little personal caring. Jason and staff always had my brother’s best interests in mind. They made him feel...

Peace of Mind

Heartwood Home’s intimate, secure setting has given our family complete peace of mind. The owners and staff are truly caring people, providing for their resident's physical, social and cognitive needs. The family-like atmosphere has helped our Dad feel comfortable. We...