Our Difference

Just one of the many ways in which the Heartwood Homes are different from other senior living memory care facilities: All aspects of our homes are designed from the ground up with one goal in mind:

To offer the very best in memory care.

This is true for each of the Heartwood Senior Living® services, true of our building designs and room layouts, and true of our best practices. 

Heartwood stands well apart from other memory care facilities for three reasons:

Guiding Principles

Our guiding principles—developed over the course of many years—help us plan each day, conduct all programs and carry out every activity at Heartwood Homes.

Purpose-Driven Design

The designs of our homes are purpose-driven, highly functional and beautiful, both inside and out. Each apartment, all of the common rooms and spaces; even the walking paths and gardens… All are designed with memory care in mind.

The Right Services

Each of Heartwood’s services are designed to provide comfort, safety and good health for our residents, and to improve the lives of their family members.

Shared Values

Heartwood Senior Living is a values-based assisted living facility for individuals with memory care needs. We live each day according to these values.

Preserving Dignity

We value the life experiences of every person and give the respect they deserve

Nurturing the Spirit

We care for the whole person – mind, body and spirit

Celebrating Individuality

We recognize that each person is a unique and special individual

Enabling Freedom of Choice

We empower residents to live as they with by offering choices

Encouraging Independence

We encourage resident’s rights to self-reliance in whatever ways possible

Involving Family and Friends

Friends and family are always welcome, and their involvement is wholeheartedly encouraged


We exemplify coming together, sharing together, working together, succeeding together


We value being sincere, truthful, trustworthy, honorable, fair, genuine, and loyal with integrity


We practice self-examination, searching for new creativity and opportunities for doing better

New Culture of Aging

We recognize that culture change and transformation to a person-centered care community is not a destination, but a journey, always a work in progress

Call Heartwood Homes at 920-955-3131

Experience Heartwood Homes for Yourself

Our Service Promise

Our customers will…

Know they are important by how we make them feel

Receive courtesy and respect at all times

Be addressed with the title and name which they prefer to be called

Receive caring, personal attention that will be given with passion

Never encounter a shortage of smiles

Get the best we have to give… every single day

Enjoy a spotless, safe and warm home environment

Be surrounded by positive and upbeat attitudes

Never need to seek attention because they will always have ours

Be appreciated by our successful team and listen to their needs

Be served by a team who is proud of them, proud of each other and proud of Heartwood Senior Living

In Good Hands

Before my mother moved to Heartwood Homes my family and I were providing the care for her that she needed. It was very important to us that we moved our mother into an assisted living truly specializing in memory care that made her feel like she never left home, and...

No Doubts

A year after our mother was diagnosed with Alzheimer’s, my brothers and I realized she was no longer safe living independently. We visited several assisted living facilities to find the right place for our mother. We chose Heartwood Homes and during the 17 months she...

The Right Choice

For the past three years, my father Chester, was a resident of Heartwood Homes. The decision to place my dad was difficult but we soon realized that our choice of Heartwood Homes was the very best. For three years the staff loved and cared for my dad and in doing so...


An amazing memory care community for seniors! My mother in law was in Heartwood Homes until she passed away in November 2019 and we are so thankful for the caring staff and wonderful support that she (and our whole family) received from Heartwood Homes. In addition to...

Well Cared For

Heartwood Homes took care of my brother for 6 years. Prior to that, he was in a facility in Illinois that although caring, had so many residents that there was little personal caring. Jason and staff always had my brother’s best interests in mind. They made him feel...

Peace of Mind

Heartwood Home’s intimate, secure setting has given our family complete peace of mind. The owners and staff are truly caring people, providing for their resident's physical, social and cognitive needs. The family-like atmosphere has helped our Dad feel comfortable. We...